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SHIPPING & RETURNS

SHIPPING POLICY

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I take great care when packing your pottery to help ensure it arrives safely. I also strive to keep my packaging as environmentally friendly as possible by reusing packing materials and using biodegradable starch peanuts.

Orders are typically processed and shipped within 1–5 business days. Once your order ships, you’ll receive an email with tracking information.

RETURN & EXCHANGE POLICY

All Sales Are Final

Each piece of pottery is handmade and unique. Because of the one-of-a-kind nature of my work, all sales are final and I’m unable to accept returns, refunds, or exchanges. Please take an extra moment to review your order before purchasing.

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Damaged or Broken Items

While I do everything I can to package your pottery securely, accidents can happen during shipping. If your order arrives damaged or broken, please contact me as soon as possible and include photos of the damaged item and packaging. I’ll work with you to make it right.

 

A Few Things to Keep in Mind

  • Please make sure your shipping address is correct before placing your order.

  • Shipping times can vary once your package leaves my hands and is outside of my control.

  • If a package is marked as delivered but you cannot locate it, please contact the shipping carrier directly.

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